# Botly AI Sales & Customer Support Agent

> Botly is an autonomous AI sales and customer support agent platform designed for businesses in the United Kingdom, United States, Australia, and worldwide. It enables businesses to train custom AI chatbots on their website URLs, FAQs, and documents in under 2 minutes, automating customer inquiries, capturing qualified sales leads, and providing 1-click live human takeover across Website and WhatsApp 24/7.

## Core Capabilities

- **Autonomous Sales & Support**: Answers visitor queries instantly with 99.4% accuracy across 95+ languages.
- **Multi-Source Knowledge Training**: Index live website URLs, FAQ databases, and uploaded documents (PDF, DOCX, TXT) with 1-click retrain.
- **Real-Time Live Agent Inbox**: Pause AI instantly to take over high-intent sales conversations live, then hand back to AI seamlessly.
- **4-Way Lead Handoff**: Deliver captured leads directly to Checkout URLs, Meta WhatsApp Cloud API alerts, Email notifications, or CRM.
- **White-Label Customization**: 100% white-label branding, custom avatar logos, theme colors, and Shadow DOM CSS isolation.

## Useful Links

- [Homepage](https://botly.business/): Main Botly Business landing page and interactive agent sandbox.
- [Get Started](https://botly.business/get-started): Start a 14-day free trial and set up your first AI agent.
- [Customer Portal](https://app.botly.business/): Customer dashboard to manage bots, live agent inbox, and leads.
- [API & Widget SDK](https://apis.botly.business/widget.js): Lightweight embed script for website integration.
- [Sitemap](https://botly.business/sitemap.xml): Complete website sitemap index.
- [Robots Directive](https://botly.business/robots.txt): Crawler and search agent directives.

## Target Markets & Support

Botly serves commercial businesses in the United Kingdom, United States, Australia, and internationally, featuring automatic currency display, timezone handling, and multi-lingual language detection.